Bhopal
Power Minister Shri Pradyuman Singh Tomar expressed displeasure over the delay on settlement of electrical energy associated complaints. He stated that every one the officers from the administration operator to the chief stage ought to go to the areas through the night time and assess the precise standing of electrical energy. Additionally submit the inspection report back to my workplace. On Wednesday, Mr. Tomar gave this instruction through the assessment of the blockage of energy provide and the disposal of complaints obtained by name heart.
Minister Shri Tomar stated that the variety of groups must be elevated for well timed and high quality resolve of complaints. He stated that info associated to electrical blockage and its resolve must be publicized by public representatives, native media and social media. Customers’ telephones must be attended by plains stage officers. The ability connection must be made conscious in regards to the improve in load.
Name-center made in Power Minister’s workplace
Power Minister Shri Tomar knowledgeable that in view of electrical energy complaints through the wet season, a brief call-center has been put in in my workplace for the following 3 months. The variety of calls is 0755-4344299. He has urged customers to file a grievance on the primary call-center 1912 of the facility firm earlier than contacting this quantity and share its quantity.
Managing Director MP Energy Administration Firm Mr. Avnish Lavania, MD, Regional Chief Engineer and Chief Common Supervisor attended the assembly by video conferencing.